In compliance with the Personal Data Protection Act 2010 and its regulations (“PDPA”), this Privacy Policy inform you of your rights regarding your personal data that has been and/ or how it will be, collected, used, received, disclosed and processed by us.
1. Collection and processing of personal data
We collect your personal data to be processed by us and/ or on your behalf through various means, including the online platform (accessible through our website www.csenicagro.com or through our mobile application, the CondoMart app (“Platform”) (i.e. when you use the contact form and when you register and/or login on the platform) in the course of your present or future dealings with us,
MULTI NATION SDN. BHD. (formerly known as Cscenic Agro Marketing Sdn. Bhd.) [Registration No. 200801023935 (825258-P)], its associated company(ies), its partners, its third-party service providers, including of all of its shareholder(s), its director(s), its employee(s), its supplier(s), its contractor(s) and/ or its permitted person(s) (“we”, “our”, “us”, “CondoMart” or “Company”). Your personal data enables us to achieve the Purpose in clause 3 herein that are in connection with our business.
2. Description of personal data
Personal Data means information about you, from which you are identifiable, including but not limited to your name, identification card number, birth certificate number, passport number, nationality, address, telephone number, fax number, bank details, credit card details, race, gender, date of birth, marital status, resident status, education background, financial background, personal interests, email address, your occupation, your designation, the industry in which you work in, any information about you which you have provided to CondoMart in registration forms, application forms or any other similar forms and/or any information about you that has been or may be collected, stored, used and processed by CondoMart from time to time and includes sensitive personal data such as data relating to health, religious or other similar beliefs.
Other Information is any information that does not reveal your specific identity, such as:
- Browser information;
- Information collected through cookies, pixel tags and other technologies;
- Demographic information and other information provided by you;
- Aggregated information.
We and our third-party service providers may collect Other Information in a variety of ways, including:
- Through your internet browser: Certain information is collected by most platforms, such as your IP address (i.e., your computer’s address on the internet), Media Access Address (MAC Address), screen resolution, operating system type (Windows or Mac) and version, internet browser type and version, time of the visit and the pages visited. We use this information for purposes such as calculating platform usage levels, helping diagnose server problems, and administering the Platform.
- Using cookies: Cookies are pieces of information stored directly on the computer you are using. Cookies allow us to recognise your computer and to collect information such as internet browser type, time spent on our Platform, pages visited and language preferences. We may use the information for security purposes, to facilitate navigation, to display information more effectively, to personalise your experience while visiting our Platform, or to gather statistical information about the usage of our Platform. Cookies further allow us to present to you the advertisements or offers that are most likely to appeal to you. We may also use cookies or other files to track your use of other platforms.
- From you: Some information (for example, your location or preferred means of communication) is collected when you voluntarily provide it. Unless combined with Personal Information, this information does not personally identify you.
The provision of your Personal Data is voluntary. However, if you do not provide CondoMart your Personal Data, CondoMart will not be able to process your Personal Data for the Purposes and Additional Purposes outlined below.
If you are an agent, vendor, supplier or service provider, provision of your Personal Data is mandatory and failure to provide your Personal Data, may be a breach of laws or regulatory requirements, and may cause CondoMart to be unable to engage you to provide services or products or issue payments to you for products or services provided.
3. Purpose
By providing us with your Personal Data discussed above, you consent for us to collect, process and use that information for the following but not only limited to the following purposes:
- Entry into necessary agreements, contracts, memorandum (if applicable)
- To personalise your experience (your Personal Information helps us to better respond to your individual needs);
- For internal purposes, such as platform performance, system administration, marketing and analytics purposes, quality control and to evaluate the use of our Platform, to improve our Platform (we continually strive to improve our Platform offerings based on the Personal Information and feedback we receive from you);
- To notify you regarding any important Personal Information regarding changes to our policies, other terms and conditions, the platform and other administrative Personal Information;
- To communicate with you, provide customer support and to address issues or inquiries, as part of our business;
- For security purposes, to verify your identity, protect against fraud and to ensure the safety of your account.
- To implement and monitor any bookings which you make using our Platform;
- To share your Personal Data with CondoMart 's partners and/or service providers in order to carry out your bookings of the services;
- To ensure that content from our services is presented in the most effective manner for you;
- To provide you with information, products or services that you request from us or which we feel may interest you;
- To carry out our obligations arising from any contracts between you and us and/or our partners/service providers;
- To notify you about changes to our services;
- To improve or modify the services and other elements of services' performance; and
- For marketing purposes.
4. Sources
In addition to the Personal Data you provide to CondoMart directly, CondoMart may collect your Personal Data from a variety of sources such as:
- Fill up application or registration forms or other similar forms;
- From publicly available sources such as directories;
- From CondoMart ’s social media pages, if you follow, like or are a fan of such pages;
- From credit reporting agencies;
- When you interact and communicate with CondoMart at any events or activities;
- When you enter contests organized by CondoMart ,
- From various entities or divisions under CondoMart ; or
- By using CondoMart websites and Platform, which includes all websites operated by CondoMart and under the names of its respective brands (“Websites”). Your personal data may also be collected from cookies used on the Websites.
5. Class of Third Parties
Generally, your personal data will be kept confidential. You hereby consent and authorize us to disclose your personal data to the following categories of third parties:
- our business partners including online and offline business affiliates, retailers, partners, service providers and such other person necessary to provide the products and services to you vide the Websites and Platform;
- our sub-contractors or third-party service or product providers as we deem necessary; and
- any person to whom we are compelled to or required under law or in distributors, agents, merchant that provide, supply, distribute or deal in general with our services or products in connection with our business and in relation to our programs; professional advisors and/or consultants as we deem necessary and appropriate; necessary or appropriate, including third party marketing companies or entities; response to a local or state or federal authority, industry regulator, enforcement agency, statutory authority, court of laws, tribunal, arbitration centre, commission or council or association legally authorized by law.
6. Your Obligations
It is obligatory for you to supply your personal data to us in the most accurate manner. Failing which, we are unable to process your personal data on your behalf and for the Purpose stated in clause 3 herein and all relationships created or to be created between us shall then be terminated and ceased to be in effect immediately.
7. Your Rights
a. Right to request access to personal data
You are entitled to request access to your personal data that is processed by us with reasonable notice.
b. Right to request correction of personal data
You are entitled to request the correction of your personal data that is held by us with reasonable notice. With respect to this, you may
- Request correction and / or update of your personal data that is inaccurate, incomplete or out-of-date;
- Request retention of your personal data only as long as necessary for the fulfillment of the Purpose stated in clause 3 herein.
c. Rights to limit processing of your personal data
You are entitled to limit our processing of your personal data by expressly withdrawing in full, your consent given previously, in each case, including for direct marketing purposes subject to any applicable legal restrictions, contractual conditions and within a reasonable time period.
8. Contact to make inquiries and complaints regarding personal data
If you intend to exercise your rights in clause 7 or to make inquiries or complaints regarding your personal data, our policies, procedures in relation to processing your personal data, you may contact the relevant department as follows:
- E-mail address: www.csenicagro.com
- Postal address: Level 16, Menara Teras, Jalan PJU 8/1, Damansara Perdana, 47820 Petaling Jaya, Selangor.
